This talk will be 50% real audio from a social engineering engagement and 50% lessons learned from the call. During this call I talk a VP at a bank into giving us full access to his computer as well as facilities. At one point during the call, the AV triggers (thanks to a junior submitting the payload to virustotal :)). This is an intense call with a ton of valuable lessons for any social engineer or defender looking to learn how to identify attacks.